Frequently Asked Questions
Everything you need to know about your TANGY SHOP experience.
How do you ensure the freshness of your food products?
We prioritize quality by sourcing daily from local suppliers and using temperature-controlled packaging for all perishable items to ensure they arrive at your doorstep in peak condition.
What are your shipping rates and delivery times?
We offer flat-rate shipping of $5.99, with free delivery on orders over $50. Standard delivery typically takes 2-4 business days depending on your location.
Do you offer international shipping?
Currently, TANGY SHOP only ships within the continental United States to maintain the integrity and freshness of our food products during transit.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products suitable for specific dietary restrictions?
We offer a wide range of organic, gluten-free, and vegan options. Please refer to the 'Nutritional Info' section on each product page for detailed ingredient lists and allergen warnings.